Overview
What is Shoutlet (Discontinued)?
Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on…
Shoutlet: You'll Pay to Play but Worth the Money!
We Shout for Shoutlet
Powerful and easy to use
Shoutlet: Social Media Management tool that works well, looks great.
Perfect Tool to Manage Multiple Accounts (Killer Customer Service too!)
Shoutlet has everything your business needs to succeed with social media
Shoutlet, Robust Platform with Issues
Shoutlet Excels at Meeting Customer's Requests While Consistently Improving Tool To Exceed Industry Expectations
Shoutlet is Social Media Gold
So many social media tools that start with "S" but here's one where the S is for Shoutlet and Services!
Shoutlet Love
Much praise for Shoutlet
Shoutlet - good for contests and engagement.
Shoutlet - A Great Start to Social Servicing
SHOUTing from the rooftops - Shoutlet is Tops!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is Shoutlet (Discontinued)?
Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Salesforce Marketing Cloud Social Studio (retiring)?
Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product is slated to be retired in November 2024.
What is Wrike?
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Shoutlet (Discontinued)?
Shoutlet (Discontinued) Competitors
- Adobe Social
- Oracle Social Cloud (legacy)
- Khoros Marketing (Formerly Spredfast + Lithium)
Shoutlet (Discontinued) Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(40)Community Insights
- Business Problems Solved
- Pros
- Cons
Shoutlet, a social media management tool, has proven to be invaluable for small companies with limited resources looking to manage their social media outreach. With Shoutlet, users can create and schedule social media posts across multiple platforms, saving time and effort. According to Lindt Canada, this software has helped them streamline their social media management and consumer promotions, resulting in significant time and cost savings. Additionally, Shoutlet's ability to quickly and efficiently post to multiple social networks simultaneously, along with its shortened URL publishing feature, has made it easier for businesses to reach their target audience effectively.
Moreover, Shoutlet offers various features that cater to the unique needs of different organizations. For instance, Proof Interactive utilizes Shoutlet's contest section to manage quarterly sweepstakes for clients, while many businesses use the software for time and cost-efficient in-house Facebook tab and contest building. The ability to manage multiple Facebook targets without creating new target groups constantly is another significant advantage highlighted by users. The platform also provides community management across Facebook, Twitter, and Google+ in one dashboard, allowing businesses to maintain a cohesive online presence across multiple social platforms.
Furthermore, Shoutlet plays a crucial role in customer service management. It helps address customer questions and complaints promptly while providing valuable insights into audience engagement. Businesses can also utilize the software to run giveaways and contests, further engaging their audience and bolstering their social media presence. Additionally, Shoutlet's reporting capabilities enable users to generate monthly reports on social media activities and analyze critical business decisions based on analytics. Overall, Shoutlet serves as a comprehensive tool for managing social media content distribution, streamlining workflows, improving engagement with customers, and driving growth in online communities.
User-Friendly Contest/Everywhere Page Feature: Several users have praised Shoutlet's contest/everywhere page feature, describing it as fantastic and user-friendly. They appreciate how easy it is to create clean and professional end products using this feature.
Easy-to-Use Shoutbox for Post Creation and Scheduling: Many reviewers have highlighted the ease of use of Shoutlet's Shoutbox feature. They find it incredibly easy to create, preview, and schedule posts. The flexibility it offers in terms of post types, scheduling, and targeting fan segments based on various inputs is also highly appreciated.
Efficient Content Distribution for Multiple Brands and Social Channels: Users have commended Shoutlet for its effectiveness in planning and organizing content distribution across multiple brands and social channels. The ability to efficiently post to multiple platforms simultaneously is seen as a significant advantage. Additionally, users like that they can create contests and Facebook tabs in-house without requiring additional development resources.
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Limited social media coverage: Some users have expressed frustration with the limited social media coverage provided by Shoutlet, particularly regarding Facebook restrictions that prevent them from tagging other Facebook pages within the Shoutbox. They believe that Shoutlet should work on covering a wider social media landscape.
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Usability issues: Several reviewers have mentioned usability issues with certain features of Shoutlet. For example, users have suggested improvements to the Social Contest 'Canvas' functions to enhance participant usability, such as showing notifications in a modal window. Users also desire more robust and integrated reporting capabilities and find that modules like 'Shoutlet Profiles' need improvement in terms of usability.
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Lack of integration and development for certain platforms: Some users have noted that while Instagram and Google+ are integrated into Shoutlet, they are not as developed as the APIs for Facebook and Twitter due to API restrictions. Additionally, users hope for future integration with Pinterest but understand that it depends on Pinterest's permission.
Attribute Ratings
Reviews
(1-9 of 9)Shoutlet: You'll Pay to Play but Worth the Money!
- It's easy to use and pick up new updates.
- It was constantly being updated with the ever changing industry.
- Created aesthetically pleasing reporting and posting on behalf of my clients.
- Couldn't tag other pages directly from Shoutlet (ie: posting a Mashable post and tagging Mashable).
- Had to manually set the best time for it go out when a lot of other platforms have the capability to set the best posting time for you.
- No guarantee on quality of photo size.
We Shout for Shoutlet
- Ease of use/Intuitive - Training was relatively easy and basic functions are simple to figure out.
- Creative ideation - Shoutlet teams are great at being on hand to share best practices from other clients and their own experience
- Great employees - The Shoutlet team is always very friendly and easy to talk to
- Functionality - We have a complex company and run into a lot of bugs with Shoutlet. They are fond of providing work arounds but a lot of what they are fixing, we thought was agreed upon functionality.
- Work Flow - The work flow capabilities were slightly exaggerated between our tool review to actual implementation. The biggest gap is that if you are using workflow for a post approval, it does not track who makes changes or notify approvers when changes are made.
- Hierarchy - Our companies unique set up has provided a challenge in sharing content down though our profiles.
- Analytics - We've been challenged with pulling analytics (Twitter) based on tags which means even if we tag an entire campaign, we cannot get comprehensive analytics for it.
- The contest/everywhere page feature on Shoutlet is fantastic. It is user-friendly to set up and manage. The end product looks clean and professional
- The Shoutbox feature is incredibly easy to use to create, preview and schedule posts. I love the flexibility it gives in types of posts, ease of scheduling and ability to target your fan segments based on a large variety of inputs.
- The calendar makes it incredibly easy to keep track of what is being posted where and when.
- Honestly, every time I've had a technical issue with Shoutlet, their Tech Therapy team has been quicky, friendly and very helpful.
- My one big "complaint" about Shoutlet is that you can't tag other Facebook pages within the Shoutbox, but that's due to Facebook restrictions.
- Scheduling posts across multiple social accounts
- Easy implementation of contests (set-up and tracking entries)
- Amazing reporting for all social channels in one tool
- Good Social CRM to track conversations on different platforms from one easy-to-navigate dashboard
- For contests, adding Facebook authentication for entries/voting is a bit hidden. It's possible, but you have to know where to look.
- Shoutlet connects to all of the major social networks. They continually look to add compatibility and engagement options for new social networks as they grow in popularity. The social media world moves fast, so keeping up with new trends and features is greatly welcomed.
- Excellent customer service. They have a great support staff that provides valuable, clearly written tutorials that are quick and easy to understand. Their whitepapers, webinars, and training sessions are also very helpful.
- Social Canvas. Shoutlet makes it easy to build Facebook apps, microsites, or landing pages through their Social Canvas tool. Whether you're trying to build an email collection app for Facebook, create a contest/giveaway to drive engagement, or create a landing page on your website that showcases videos, social links, or blog posts, Shoutlet can make it happen.
- Social Switchboard is a great tool, but it might not be as useful for businesses with smaller social media followings.
- I would like to see more features in Shoutlet that emphasize the value of Email data. More features that pull emails, support email marketing efforts, and easily transfer to other platforms would be a welcome addition.
- I really like the Poll feature in canvas, but it lets you vote more than once and that can skew the results. I would like to see more features built into the Poll design functionality.
Shoutlet, Robust Platform with Issues
- Shouts (posts) can be created for multiple platforms at once. Very useful when needing to share a message across multiple platforms.
- Reporting is robust.
- The CRM tool is very useful, overall, despite some issues.
- When submitting Tech Therapy tickets, some are escalated to developers as it is an issue beyond the Therapist's ability to troubleshoot. You will never hear from them again.
- Some SCRM features are buggy and have yet to be addressed by the development team. For example, Twitter mentions do not all load into the corresponding stack.
- The mobile app does not integrate many of the features. Some of the options available in SCRM are not present on this platform, though it is supposed to be a mobile version of SCRM.
Shoutlet - good for contests and engagement.
- Contests - easy to understand and run once built
- Insights - good insights for Twitter at the time
- Creating the tabs could have been a smoother process, Shoutlet IT had to be involved numerous times to connect tabs and it was not an easy process.
SHOUTing from the rooftops - Shoutlet is Tops!
- Building contests and Facebook tabs is extremely easy and user friendly.
- Shoutlet's Social CRM is a great for keeping an eye on all of our Social Media sites. The mobile app works great for work on the fly!
- Shoutlet's reporting and analytics help us see what areas are performing the best and which areas need some help.
- We are hoping that in the near future there will be an area for Pinterest. However, we do understand that Pinterest is the one that needs to allow that.
Shoutlet an Excellent, Well-supported Tool for Larger Orgs
- Excellent support staff, based in Madison - a real person always answered the phone!
- Deep, robust system that can handle a lot of the details of social media management while making sense of it for you.
- Reps assigned to each account are very friendly and ready to help with social campaign ideas and ways to integrate Shoutlet into communication plans.
- The user interface for developing Shoutlet content has become less user friendly over the years. It used to have a node-style editor that was easy to pick up and use without much training, making it simple to create the widgets I needed at the time. The new 'Canvas' tool is less intuitive, and there were items I was trying to create with it that failed to come to fruition, even after calling the support line and getting help with it.
- I never remember it being easy to access my Shoutlet files, with it usually requiring 3 to 5 clicks to get to them.
- Buyer beware - this is not a tool for a small, understaffed communications / IT departments. It is a very robust social media management tool, and priced that way. You will likely need to have at least one staff person dedicated to social media in order to get your money's worth with Shoutlet.